Definition Of Terms

1. “Data Scraping” is any activity of collecting, copying, retrieving, extracting, or automatically processing data, content, information, or any element from the Platform, whether using software, bots, crawlers, spiders, scripts, or other automated technologies, without written permission from Maquira. Data Scraping includes the retrieval of data for commercial purposes, analysis, user mapping, business competition, profile collection, or other actions that may interfere with, burden, or damage the integrity of the Platform system.

2. “Company” refers to Maquira, including all entities owned, controlled, or operated by it, which is responsible for the provision, management, development, and operation of the Platform, services, products, content, and related business processes. The term “Company” in this document also includes officers, directors, employees, representatives, consultants, and other parties who legally act on behalf of Maquira in providing services to users.

3. “Promoter” is an individual or legal entity that has been registered, verified, and approved by Maquira to carry out promotional, marketing, product education, event, or certain commercial activities that support Maquira's operations in accordance with Company policy. Promoters are not Maquira employees, part of management, or official representatives of the Company, and all marketing activities must be carried out in accordance with the applicable Company code of conduct and regulations and/or other provisions relating to Promoter marketing activities and/or prohibitions stipulated by applicable laws and regulations on direct sales in Indonesia.

4. “Electronic Information” is one or a collection of electronic data, including but not limited to writing, sound, images, maps, designs, photographs, electronic data interchange (EDI), electronic mail, telegrams, telexes, telecopies or the like, letters, signs, numbers, access codes, symbols, or perforations that have been processed that have meaning or can be understood by people who are able to understand them.

5. “Electronic Document” is Electronic Information that is created, forwarded, sent, received, or stored in analog, digital, electromagnetic, optical, or similar forms, which can be viewed, displayed, and/or heard through a computer or electronic system, including but not limited to writing, sound, images, maps, designs, photographs or similar, letters, signs, numbers, access codes, symbols or perforations that have meaning or significance or can be understood by those capable of understanding them.

6. “Third Party” means other parties appointed by or cooperating with the Company, including but not limited to affiliated companies and/or vendors that provide goods or services to the Company, including but not limited to additional services, payment systems, logistics or data storage (cloud storage).

7. “Transaction” means all activities that give rise to rights and/or obligations or cause a legal relationship between two or more parties.

8. “Electronic Transaction” means a legal action performed using a computer, computer network, and/or other electronic media.

9. “Financial Transaction” is a transaction to make or receive placements, deposits, withdrawals, transfers, payments, grants, donations, deposits, and/or exchanges of a certain amount of money or other actions and/or activities related to money.

User Account

To access certain features on the Platform, Promoters are required to register an account and fill out the form provided, read all applicable terms and/or conditions as users, and provide accurate, complete, and up-to-date personal data. Promoters are fully responsible for the confidentiality of all account credentials, including but not limited to user data, passwords, and/or any activity that occurs on the account on behalf of the user. Therefore, if there are prohibited activities or activities that are considered to cause losses to the Company, all forms of material and immaterial losses arising from such activities are the responsibility and burden that must be borne entirely by the user whose data has been registered in the Company's account.

If the user knows, discovers, or suspects any unauthorized actions or access, unauthorized use of the account, or security breaches related to the account, the user is required to immediately notify the Company so that the Company can stop the actions referred to above. All losses incurred by the Company prior to the notification referred to above remain the responsibility and burden of the user, unless such actions occur due to a failure of the Platform to run its system.

The Company is not responsible for losses arising from the user's failure to maintain account security. The Company reserves the right to suspend, restrict, or close a user's account if a violation of these terms and/or the Company's code of conduct and regulations is found, or if there is suspicious use or activity that could harm the system, other users, or the interests of the Company, with or without prior notification to the user.

Prohibited Behavior

The Company prohibits any form of misuse of the Platform in any way, including but not limited to:

• Using the Platform for illegal or unlawful purposes.

• Uploading material that contains elements of fraud, harassment, hatred, pornography, or violates public order.

• Unauthorized access, interference with the system, and/or attempts to bypass the Platform's security.

• Spreading viruses, malware, or other malicious code.

• Using the Platform to make unauthorized medical or health claims.

• Performing “data scraping,” automatic content retrieval, or actions that damage the integrity of the system.

• Misusing other users' personal data.

• Sharing the contents of the Platform either directly or indirectly to third parties or other parties who have no connection with the use of the Company's Platform.

If the Company finds any of the above violations, the Company reserves the right to take any necessary legal or other actions to protect the interests of the Company, including but not limited to removing content, restricting access, or suspending accounts that violate these terms.

Product Risks & Disclaimer

Information about products available on the Platform is general in nature and is not intended to replace professional medical advice. Maquira products are not drugs and are not used to diagnose, treat, cure, or prevent any disease. Results of product use may vary from person to person, and Maquira makes no guarantees regarding results, effectiveness, health benefits, or medical claims. Promoters are prohibited from making medical claims, exaggerated health claims, unauthorized nutritional claims, or claims regarding income and financial success. Any examples of product results, testimonials, or business success are illustrative only and do not guarantee similar results for other Users.

Terms And Conditions For Maquira Promoters

Promoters are required to comply with all Maquira codes of conduct and Company regulations, including but not limited to communication standards, sales guidelines, use of promotional materials, and ethics in handling network data. Promoters are not permitted to make medical claims, alter official promotional materials, or use the Platform for misleading activities. Information related to the network structure (such as upline or downline) must be kept confidential and may only be used for the Promoter's interests in conducting their marketing activities at Maquira. Violations committed by Promoters give the Company the full right to terminate the agreement unilaterally with or without prior notice to the Promoter and/or terminate the Promoter's membership status with the Company.

Transactions and Information

Every transaction made through the Platform must be conducted correctly and transparently. Promoters are responsible for the order information provided, the payment method selected, and ensuring the accuracy of the data. Withdrawals by Promoters can only be made for commissions and/or bonuses that have been declared valid, verified, and meet the requirements as stipulated in the Compensation Plan (Marketing Plan) established by the Company and/or based on the Company's internal policies.

Payments using debit and/or credit cards can only be made by the legitimate cardholder. Users are fully responsible for the security and use of payment card data used in transactions. Payment card information, including but not limited to card numbers, expiration dates, and security codes (CVV), is processed directly by a third party, namely the payment service provider that works with the Company, and is not stored by the Company. Therefore, the Company is not responsible for losses arising from the misuse of payment card data by parties outside the Company's control.

The Promoter is responsible for ensuring that the data provided in relation to personal data and account information is correct, complete, and in accordance with applicable regulations. The Company is not responsible for delays or failures in fund withdrawals caused by errors in the data provided by the Promoter. The Company reserves the right to conduct additional verification, delay, and/or reject withdrawal requests if there are indications of violations of the terms and conditions, system abuse, unusual activity, or data discrepancies.

The Promoter understands that the withdrawal process may involve third parties, including but not limited to banks or payment service providers, and processing times may vary according to the policies of the parties concerned.

Disclaimer Statement

The information available on the Platform is provided for general purposes only and does not constitute medical, health, legal, financial, and/or other professional advice. Maquira products are not drugs and are not intended to diagnose, treat, or cure any disease. Results of using the product vary from person to person. The Platform is provided “as-is” and “as-available.” The Company does not guarantee that the Platform is free from errors, interruptions, and/or that every feature will always be available without interruption.

Price

Product pricing information is subject to change at any time at the Company's discretion, with or without prior notice to Promoters. The prices listed on the Platform are valid at the time the transaction is made by the Promoter. Users are advised to always check prices before making transactions and payments.

Orders And Payments

By placing an order through the Platform, the Promoter grants the Company full rights to process payments using credit cards, debit cards, digital wallets, bank transfers and/or other payment methods available and accepted on the Platform. By placing an order through the Platform, the Promoter agrees that the Company may process payments using credit cards, debit cards, digital wallets, bank transfers, and/or other payment methods available and accepted on the Platform. The Promoter is responsible for ensuring that the payment method used is their own or is used legally, and that all payment information provided is correct, accurate, and valid.

When you place an order, the system on the Platform may perform an initial authorization or verification process for up to the total order value, including taxes, shipping costs, administrative fees, and/or other fees set by the Company. This process aims to ensure that your payment method is valid and has sufficient funds to make the transaction payment. Your order will only be processed by the Company after the payment authorization is successfully received.

If you fail to make payment by the due date and/or if there are rejected, returned, and/or problematic payments, the Company reserves the right to re-bill the amount through the payment method registered in your account, including but not limited to administrative fees, electronic payment rejection fees, return shipping fees, handling fees, and/or losses incurred due to the use of unauthorized payments. You are fully responsible for any additional costs that may arise in the transaction process, including but not limited to legal service fees and/or collection fees incurred by third parties required by the Company to recover the outstanding balance.

Every order submitted through the Platform is subject to the Company's verification and approval process. Automatic notifications, receipts, or order confirmations sent by the system are not necessarily considered final approval of the order. The Company reserves the right to refuse, cancel, or not process orders, either before or after payment is made, including but not limited to cases of data discrepancies or errors, suspected fraud, violations of terms and conditions, stock limitations or unavailability, or other operational considerations. If payment has been processed but the order is canceled, a refund will be made in accordance with the Company's applicable refund policy and subject to the terms and procedures of the payment service provider working with the Company.

By continuing to use the Platform and placing an order, you agree that you are solely responsible for the accuracy of the order information and data used in the payment as a user.

User Materials (Materials from The Company for Promoters)

The user Materials referred to in these Terms and Conditions are all materials, content, data, information, images, videos, graphics, text, promotional materials, marketing templates, training materials, educational materials, and/or other forms of content provided by Maquira to Promoters for use in official business and marketing activities (“Maquira Materials”).

All Maquira Materials are the sole property of Maquira and are protected by intellectual property rights such as copyright, trademarks, and other intellectual property rights applicable to the materials in question. Users are granted the non-exclusive, non-transferable right to use the materials in the course of their business activities as Promoters, and the right to use these materials may be revoked at any time by the Company. In using the materials referred to above, Promoters are prohibited from:

1. changing, modifying, editing, adding to, and/or removing any part of Maquira Materials in any form whatsoever;

2. using Maquira Materials to make medical claims, exaggerated health claims, and/or income claims that are not in accordance with the Company's code of ethics and regulations;

3. using Maquira Materials for commercial purposes that have no partnership relationship with Maquira;

4. distributing Maquira Materials to the public in a misleading, unlawful, and/or reputation-damaging manner;

5. redistributing, selling and/or relicensing trademarks contained in Maquira Materials in any form whatsoever to third parties or other parties.

The Company reserves the right at any time to withdraw, change, update, restrict, or revoke the right to use Maquira Materials without prior notice. Violations of the terms of use of Maquira Material as stipulated in this clause may result in administrative sanctions, including but not limited to suspension of access, restriction or revocation of Promoter status, and/or termination of Promoter membership status in the Company, as well as legal action in accordance with applicable laws and regulations.

No Professional Advice Disclaimer

All content, materials, and information on the Platform are provided for general informational purposes only and should not be considered professional advice of any kind, including but not limited to medical, legal, financial, and/or nutritional advice. Users should consult with an authorized professional before making any decisions based on the information on the Platform. The Promoter waives all rights to claim compensation in any form whatsoever from the Company for any losses arising from such actions, and such actions are the sole responsibility of the Promoter.

Termination of Access

The Company reserves the right to suspend or terminate the Promoter's access to use the Platform at any time with or without prior notice to the Promoter in the event of any violation of the provisions, including but not limited to alleged illegal activities, misuse of features, violations of the Company's code of conduct and regulations, and/or other actions that may cause harm to the Company, other users and/or third parties who have a relationship with the Company, either directly or indirectly.

Upon termination of the right to access the Platform, the user will no longer be able to access the Platform and the Company will have no obligation to recover any data lost as a result of the termination of access as referred to above. Any liability arising prior to the termination of access remains the sole responsibility of the user.

Intellectual Property Rights

All content on the Platform, including designs, images, text, logos, videos and/or other materials, is the property of the Company and forms part of the Company's intellectual property rights. Promoters are not permitted to copy, modify, republish, distribute and/or use such material without the written permission of Maquira. If such a violation is deemed to have occurred, the Company will take all legal measures to recover the losses suffered by the Company, both material and immaterial.

Changes and Updates to Provisions

The Company may update or change these Terms and Conditions at any time to adapt to system developments, internal policies, and/or changes in laws and regulations that require the Company to make changes or updates. Changes will be published on the Platform, and the latest version will be effective from the date specified. Users are deemed to have agreed to the changes if they continue to use the Platform with electronic consent before accessing the Platform that has been changed or updated.

Emergency (Force Majeure)

The Company shall not be liable for any delay, failure and/or disruption in the provision of services caused by circumstances beyond its reasonable control (“force majeure”), including but not limited to natural disasters, war, riots, network failures, government policies, power outages, cyber attacks and/or third-party system disruptions.

Electronic Communication

By using the Platform, you agree that all communications, notifications, transaction information and/or other documents sent electronically have the same legal standing as physical communications. In addition, you grant the Company the right to contact you via email, app notifications, SMS and/or other digital media for operational and administrative purposes.

Use of Cookies

The Maquira Platform uses cookies and similar technologies to improve the user experience, ensure the Platform functions properly, and for analysis and service development purposes. Cookies are small files stored on the user's device when accessing the Platform. Cookies are used, among other things, to remember user preferences, manage login sessions, analyze Platform usage, and assist the Company in improving service quality. Users can manage, restrict, or disable the use of cookies through their respective browser settings. However, users understand that restricting or disabling certain cookies may affect the functionality and convenience of using the Platform.

Third Party Links

The Platform may contain links to third-party websites or services that are not under the management or control of the Company. These links are provided solely for the convenience of users. The Company does not control, endorse, or accept responsibility for the content, policies, practices, or services provided by such third parties. Use of third-party sites or services is entirely at the user's own risk.

Dispute Resolution

Any dispute, controversy, or difference arising in connection with the use of the Platform, the implementation of these Terms and Conditions, or the legal relationship between the User/Promoter and the Company, which cannot be resolved through mutual agreement, shall be finally and bindingly settled through arbitration. Such arbitration shall be conducted at the Indonesian National Arbitration Board (BANI) or another arbitration institution agreed upon by the parties, in accordance with the arbitration rules and procedures applicable at that institution. The law applicable to these Terms and Conditions and the dispute resolution process is the law of the Republic of Indonesia, including but not limited to the provisions of laws and regulations in the field of electronic information and transactions (ITE Law) and its implementing regulations. The arbitration award is final and binding on the parties.

Contact Information

If you have any questions about these Terms of Use or need assistance regarding the use of the Platform, you can contact Maquira through our official customer service chanel:

Email: support@maquira.com

WhatsApp: +62 811 3088 8610